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L-3 ALST Customer Satisfaction Survey

In a continuing effort to improve our products and services we appreciate your completing the following Customer Satisfaction Survey.  Please rate L-3 ALST in the following areas using the scale 1 to 5 with 1 being low performance and 5 being high performance.  After completion please click SUBMIT to send the form to L-3 ALST. 

As a thank you for your survey response we will send you a free L-3 ALST 15 oz. coffee mug. Please complete the following information and the mug will be mailed to the address given.  Your coffee mug will be sent in 3-4 weeks.

* = required fields

Company:

Name:

Address1: 

Address2: 

City: 

State/Province: 

Zip: 

Country: 

Work Phone: 

(example: 8005559999)

E-mail*: 

PO#: 

Product Purchased: 

How would you rate the overall performance of L-3 ALST?

1 low 2 3 4 5 high N/A

Comments:

Keeping you informed about what’s going on?

1 low 2 3 4 5 high N/A

Comments:

Quality of our products and services?

1 low 2 3 4 5 high N/A

Comments:

Did our products and services meet your performance expectations and system requirements?

1 low 2 3 4 5 high N/A

Comments:

Schedule performance of our delivery of products and services?

1 low 2 3 4 5 high N/A

Comments:

How was our responsiveness to your questions, requests, and inquires?

1 low 2 3 4 5 high N/A

Comments:

Do you believe you received best value for products and services we provided?

1 low 2 3 4 5 high N/A

Comments:

If you returned any products to L-3 ALST, how satisfied were you with the return process?

1 low 2 3 4 5 high N/A

Comments:

Would you recommend ALST to a colleague looking for similar products or services?

1 low 2 3 4 5 high N/A

Comments:

Additional Comments:

Thank you for your time and comments. 
If you have any additional comments, concerns, or questions please feel free to contact us.

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Last Updated 7/21/08