Customer Response Center
The Customer Response Center (CRC) provides extended support and makes it easier to do business with ACSS. The CRC is available to serve your specific support needs 24 hours a day, 7 days a week.

Technical Assistance
Tel: +1 (623) 445-7070
crc.acss@acssd.L-3com.com

Exchange/Rental Services for Regional Airlines and Corporate Aviation Customers
(administered by our logistics partner AVGroup)
Provides exchange and rental services of ACSS LRUs to existing ACSS customers.
+ 1 (866) AOG-TCAS or 866 264 8227 US callers
+ 1 (678) 597-2791 International callers
+ 1 (770) 457-8563 FAX

Air Transport AOG Services

Provides Commercial Air Transport with Aircraft On Ground LRU services for ACSS products. (administered by our logistics partner SAVE-GIE).
The Americas Region Europe/Middle East Region Asia/Australia Region
Tel. +1 732 494 1011   Tel. +33 1 49 75 45 73     Tel. +65 6542 20 55
Fax +1 732 494 1012 Fax +33 1 49 75 45 74 Fax +65 6542 30 55

Visit the web site address: www.save-gie.com where you can also place orders track shipments, or check inventory availability.

Piece Parts Orders (Including Software)
Tel. +1 623-445-6934
Fax +1 623-445-7006
acss.orderadmin@acssd.L-3com.com

Publications Orders
Tel. +1 623-445-6780
Fax +1 623-445-7006
acss.orderadmin@acssd.L-3com.com


LRU Orders
Tel. +1 623-445-7030
Fax +1 623-445-7006
acss.orderadmin@acssd.L-3com.com

Repair Quotes, Scheduling, Repair Status, and RMA (Return Material Authorization) at Phoenix R & O
Tel. +1 623-445-7030 RMA Info
Click here!
Fax +1 623-445-7002
ACSS.PHXRepair@L-3Com.com


Repair Quotes, Scheduling, Repair Status, and RMA (Return Material Authorization) at New Zealand R & O
Tel. + 64 9-256-3078
Fax + 64 9-256-3044
ACSS.NZRepair@L-3Com.com

Repair Quotes, Scheduling and Repair Status at British Airways Avionics
Engineering R & O

TEL: (44) 1443-234730
FAX: (44) 1443-234999
baae.businessdevelopment@britishairways.com