ACSS is responsible for the design, manufacture, and support of all
our products, along with enhancements and development of new products.
ACSS is responsible for all sales to our regional airline, business
aviation, general aviation and military customers. Thales Avionics
is the exclusive sales and support agent of ACSS products to Commercial
Air Transport customers. For more information on Thales Avionics,
please visit their web site at http://www.thales-avionics.com.
Customer Services
+1 (623) 445-7070 Group Line, +1 (623)
445-7001 Fax
| Jeff Quackenbush |
| Director, Customer Services |
| +1 (623) 445-6972 |
| |
| Desi Stelling |
| Customer Services Engineering |
| Manager, Customer Services Engineering |
| +1 (623) 445-6974 |
| |
| Ben Lee |
| Customer Services Engineering |
| Principal Customer Services Engineer |
| +1 (623) 445-6982 |
| |
| Larry Tank |
| Customer Interface Management |
| Manager, Technical Customer Interface |
| +1 (623) 445-6975 |
| |
| Jim Farrell |
| Customer Interface Management |
| Customer Services Manager (Corporate Aviation) |
| +1 (623) 445-6663 |
| |
| Mike Fridelle |
| Customer Interface Management |
| Customer Services Manager (Military Aviation) |
| +1 (623) 445-6977 |
| |
| Shayne Newman |
| Customer Interface Management |
| Customer Services Manager (Regional Airlines) |
| +1 (623) 445-6984 |
| |
| Cindy Perelli |
| Customer Services Business & Logistics |
| Customer Services Representative |
| +1 (623) 445-6970 |
| |
| Brian Atkinson |
| Customer Services Business & Logistics |
| Customer Services Manager-Logistics |
| +1 (623) 445-6978 |
| |
| Joni Smith |
| Customer Services Business & Logistics |
| Customer Services Representative |
| +1 (623) 445-6973 |
| |
| Mark Salazar |
| Customer Services Business & Logistics |
| Marketing Manager, Customer Services |
| +1 (623) 445-6986 |
| |
Commercial Sales Organization
The ACSS Sales Organization that follows provides sales expertise to
the Corporate Aviation, Regional Airline and Military market segments.
THALES Regional Sales Managers provide Major Airline and Air Transport
OEM sales/services for ACSS products.
| Sales Group Line |
|
| +1 (623) 445-6900 |
| |
| Don Schumann |
| Vice President, Commercial Sales |
| +1 (623) 445-6887 |
| |
| Shane LaPlante |
| Dealer Sales Manager |
| +1 (623) 445-6884 |
| |
| Ken Keating |
| OEM Sales Manager |
| +1 (623) 445-6896 |
| |
| Roberto Pino |
| North American Sales Manager |
| +1 (623) 445-6886 |
| |
| Michael Tremose |
| Commercial Sales Manager |
| +1 (623) 445-6976 |
| |
Military Sales Organization
| Rich Baldwin |
| Vice President, Military Sales |
| +1 (623) 445-6890 |
| |
| Brian Trhlin |
| International Military Business Development Manager |
| +1 (623) 445-6880 |
| |
| Dennis Rizzardi |
| Military/Government Business Development Manager |
| +1 (623) 445-6882 |
| |
Product Marketing
& Development
| Hal Adams |
| Vice President, Product Marketing & Development |
| +1 (623) 445-6893 |
| |
| Teak Macedo |
| Product Marketing Manager |
| +1 (623) 445-6889 |
| |
| Len Klebba |
| Dlink+ Product Marketing Manager |
| +1 (623) 445-6903 |
| |
Order Administration and Contracts
+1 (623) 445-7030 Group Line, +1 (623) 445-7006 “Contracts”
Fax
+1 (623) 445-7002 “Repair Order Admin” Fax
| Giacomo Mayer |
| Director of Contracts and Order Administration |
| +1 (623) 445-6930 |
| |
| Carl Messinger |
| Senior Contract Administrator & Export Control Coodinator |
| +1 (623) 445-6931 |
| |
| Sue Swagel |
| Contracts Administrator |
| +1 (623) 445-6932 |
| |
| Joan Nuzzi |
| Customer Order Administrator |
| +1 (623) 445-6934 |
| |
| Melanie Peterson |
| Customer Order Administrator |
| +1 (623) 445-6938 |
| |
| Susan Fairman |
| Customer Order Administrator |
| +1 (623) 445-6937 |
| |
| Kelli Dugan |
| Traffic Administrator |
| +1 (623) 445-6953 |
| |
Communications
| Steve Henden |
| Communications Manager |
| +1 (623) 445-7021 |
| |
Exchange/Rental Services for Regional Airlines
and
Corporate Aviation Customers
Provides exchange and rental services of ACSS LRUs to existing ACSS
customers.
(administered by our logistics partner AVGroup)
+ 1 (866) AOG-TCAS or 866 264 8227 US callers
+ 1 (678) 597-2791 International callers
+ 1 (770) 457-8563 FAX
Air Transport AOG Services
Provides Commercial Air Transport with Aircraft On Ground LRU services
for ACSS products. (administered by our logistics partner SAVE-GIE).
| The Americas Region |
Europe/Middle East Region |
Asia/Australia Region |
| Tel. +1 732 494 1011 |
Tel. +33 1 49 75
45 73 |
Tel. +65 6542 20
55 |
| Fax +1 732 494 1012 |
Fax +33 1 49 75
45 74 |
Fax +65 6542 30 55 |
| Visit the web site address: www.save-gie.com
where you can also place orders track shipments, or check inventory
availability. |
Authorized Service
Centers
Today, repairs are being done by two ACSS Service Centers and one
ACSS authorized facility.
Service Center
19810 North 7th Avenue
Phoenix, AZ 85027-4400
FAA Air Agency Certificate, L3ZR029X
Order Admin Group Line
+1 (623) 445-7030 Tel
+1 (623) 445-7002 FAX
Hours: 6:00 a.m. - 5:30 p.m. (MST)
FAA
Certificate
JAA
Certificate
Capabilities
Drug
Policy
Kevin Murtagh
Manager, Service Center
+1 (623) 445-6979
New Zealand Service Center
Geoffrey Roberts Rd.
Auckland International Airport
Auckland New Zealand
FAA Air Agency Certificate, VIUY215X
+(64) 9-256-3078 Office Tel
+(64)-9-256-3044 FAX
FAA
Certificate
CAA
Certificate
Brent Foote
Manager, Service Center
British Airways Avionics Engineering (ACSS
authorized facility)
British Airways Avionics Engineering,
Ely Meadow, Talbot Green, Pontyclun,
Mid Glamorgan, CF72 8XL,
South Wales, United Kingdom
+(44) 1443-234730
+(44) 1443 234999 FAX
Attention: Customer Services Rep
Email Requests for General Information
crc.acss@acssd.L-3com.com
Main Telephone
Number and FAX
+1 (623) 445-7000 Main Telephone +1 (623) 445-7001 FAX
Shipping Address
ACSS
19810 N. 7th Avenue
Phoenix, AZ 85027-4400
Cage Code
1WYD3
